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Shipment Processing Time

All orders are processed within 3–5 business days of receipt. Orders are not processed or shipped on Sunday, or holidays.

 

Delivery Delays

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

 

Shipping Areas

Maseehum Task Manager Pvt. Ltd. ships to addresses within the borders of INDIA. We currently do not ship internationally.

 

Cancellation Timeframe

We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we ask that you please cancel the order before shipping details are provided to you i.e. within 24 hours of placing the order. Once cancelled by the customer, 20% fee will be deducted as delivery and packing charges.

 

Late Cancellations

If you cancel after the shipping details have been provided (after 24 hours), refund will be initiated after the package is returned to us, 20% fee will be deducted as delivery and packing charges.

 

Refund Process

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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Order Tracking

You will receive a Order Confirmation email once your order has approved. you can track in your Orders section.
 

Damaged Items

Maseehum Task Manager Pvt. Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

 

Missing or Stolen Shipments

If you didn't receive your order but the shipping carrier has reported that it was delivered, please contact us immediately at:

We will file a claim with the shipping carrier and local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 30 days for the investigation.

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Information Collection

When you purchase something from our store, we collect personal information you provide such as name, address and email address. We also automatically receive your computer's IP address.

 

Consent

When you provide personal information to complete a transaction, we imply you consent to our collecting it. If we ask for personal information for marketing, we will ask for your expressed consent.

 

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

 

Changes to Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.

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Overview

This website is operated by Maseehum Task Manager Pvt. Ltd. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

 

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

 

Changes to Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.

 

Contact Information

Questions about the Terms of Service should be sent to us at support@mtm-store.com.

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